Prep / following up for workshops

We'll be talking about vulnerability and product design. Two documents worth skimming beforehand are:

It'd be super helpful if you can skim the sections mentioned above before tomorrow afternoon (which might take you ~20 min), as it'll give you a good foundation to build on.

Please come prepared to get involved – it'll be pretty interactive. And come to the table with ideas about what vulnerability means to you and your product, and what issues you'd like to focus on and solve for vulnerable customers.

Mentioned today

Further reading – extra credit!